Effective Date: 07th July 2026.
At Soul & Soil, we are committed to protecting your privacy and handling your personal information with care.
Information We Collect
When you contact us, book an event or join one of our waiting lists, we may collect:
Your name
Email address
Telephone number
Any information you choose to provide, such as dietary, accessibility or health requirements relevant to your booking
How We Use Your Information
We use your information to:
Process and manage your bookings.
Respond to enquiries.
Contact you with important information about your booking.
Add you to a waiting list if requested.
Send occasional news and updates about Soul & Soil only if you have chosen to receive them.
We will never sell or share your personal information with third parties for marketing purposes.
Payments
Payments are processed securely through our trusted booking and payment providers. We do not store or have access to your full payment card details.
Third-Party Providers
To help us operate our business, we may use trusted third-party services, including our booking system, payment processor and email provider. These organisations only process your information on our behalf and are required to keep it secure and comply with UK data protection laws.
Photography
From time to time we may take photographs during workshops to share on our website and social media.
If you would prefer not to appear in any photographs, simply let us know when you arrive and we will happily respect your wishes.
How Long We Keep Your Information
We only keep your personal information for as long as necessary to manage your bookings, meet legal obligations and provide the services you have requested.
Your Rights
Under UK data protection law, you have the right to:
Access the personal information we hold about you.
Ask us to correct inaccurate information.
Request that your information is deleted where appropriate.
Withdraw your consent to receive marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy or how we use your information, please contact us using the details on our website.